How Can I Make a Change to My Order?

Quick answer

If you need to make any changes to an order, you can reach out to the vendor you purchased from for help:

Contact Vendor

Contacting the vendor through their website or contact email is the best way to get help with your order.

If you need make changes to an order, the vendor you purchased your order from is the best person to help you. Each vendor on Kwik manages their own orders, and makes decisions about cancellations, refunds, and returns.

The seller wasn’t able to help me

If the seller is unable to help you, your next step is to contact [email protected] so we can help you with your order.

I’m having trouble Receiving my order

If you're having trouble receiving an order, it's possible you placed your order using an incorrect address. If you messaged the seller, and opened a case, and you didn’t receive the help you need, select Contact support at the bottom of this page and we'd be happy to help.